Personalized Association Management provides professional management with a home town feel to condominium, villa, townhome and homeowner Associations in the greater Saint Louis and Saint Charles areas. The company currently manages approximately 1,000 units.
Sheila Miller founded the company in January 2007 after working for several large corporate based real estate companies. The company was formed with a real commitment to providing excellent service and personalizing service for each community.
Many companies say their service is personalized-ours truly is.
Personalized Association Management builds stronger communities by building lasting relationships with the Board of Directors, homeowners and service providers of the Association. Relationships are built by returning phone calls, completing work orders promptly, providing detailed financial reports and keeping the Board members informed of community issues.
The company is dedicated to keeping portfolios small-quality of service overrides the number of communities served. We want each community to receive the service it deserves.
The company employs a community coordinator and works exclusively with House and Associates, a neutral third part company for all accounting functions.
The company is a member of the Community Association Institute (CAI), the industry's trade organization and the Better Business Bureau.